Thursday, 29 March 2012

Getting emotional about a bad appraisal is a natural reaction

"Getting emotional about a bad appraisal is a natural reaction from employees, but it does not help in any way," says Saumen Chakraborty, president & global head of quality, HR & IT, Dr. Reddy's Laboratories.

"Emotional outburst mostly happens due to the surprise element in the feedback. If you prepare people beforehand, it could be avoided," adds Chakraborty. What can you do about a bad appraisal?

"Firstly, ask for anecdotal evidence. That will provide an employee data to reflect and improve upon. It will also help the employee chart out an improvement plan for herself/himself," says Aquil Busrai, chief executive officer, Aquil Busrai Consulting.

R R Nair, former HR director, Unilever subsidiary Companies adds, "Ask for specific episodes. While the boss explains, listen with interest and do not interrupt; note down the gist of the feedback and ask for help and support from the boss, so that the employee can improve the performance.

When the conversation is over, convey a confident assurance that the improvement areas will be addressed." These factors could give you a better understanding of your appraisal. Experts suggest that having a regular feedback mechanism within an organisation is an effective way to improve performance of employees and deal with sudden surprises and emotional outbursts when the appraisal letter arrives.

"A bad appraisal can be actually converted into a meaningful discussion if the appraiser focuses on issues. This coupled with anecdotal evidence increases the credibility and fairness of the feedback and makes an employee absorb the feedback," says Busrai.

Nair suggests a few tips that could help you prepare yourself for the next year's performance review: Maintain a performance improvement diary; Perform self-reviews ; learn to set achievable targets, seek support from trusting colleagues who are more skillful in certain areas; Remember to focus on one's personal strengths and how they positively impact work and contribution; Take the initiative to seek both, formal periodic review and informal feedback from the reporting boss on how well you are progressing.

http://economictimes.indiatimes.com/news/news-by-industry/jobs/getting-emotional-about-a-bad-appraisal-is-a-natural-reaction/articleshow/12438965.cms

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